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VIP Experiences

VIP Festival Experience Packages

Elevate your Jacksonville Jazz Festival experience by purchasing one of our Full Festival VIP or Single-Day VIP Packages, offering unmatched comfort and convenience for an amazing weekend of jazz and festivities! Say goodbye to lugging your own chair, searching for seating, and waiting in long lines for drinks or restrooms. VIP offers dedicated seating close to both stages, access to dedicated bars with beer, wine, and spirits, a comfortable VIP lounge (Met Park Only), and exclusive climate-controlled restrooms. 

VIP Full Festival Experience
May 24, – 26, 2024

SOLD OUT

Friday VIP Experience
Single-Day • May 24, 2024

SOLD OUT

Saturday VIP Experience
Single-Day • May 25, 2024

SOLD OUT

Sunday VIP Experience
Single-Day • May 26, 2023

SOLD OUT

Additional taxes and fees are added to all purchases at checkout.

STARTING at $499

Important Information on Package Pickup:

VIP Pickup at Ed Ball:
Address: 214 N. Hogan Street, Jacksonville, FL 32202 – Floor 4

  • Monday, Sept. 13th – Thursday, Sept. 30th, 9:00 a.m. – 4:00 p.m.
  • Wednesday, Sept. 29th, 9:00 a.m. – 6:00 p.m.

VIP Pickup at Visit Jax:
Address: 100 N Laura St. #120, Jacksonville, FL 32202

  • Friday, Oct. 1st, 12:00 p.m. – 8:00 p.m.
  • Saturday, Oct. 2nd, 12:00 p.m. – 8:00 p.m.
  • Sunday, Oct. 3rd, 12:00 p.m. – 8:00 p.m.

AS A JAZZ FESTIVAL VIP EXPERIENCE PACKAGE HOLDER, YOU GET:

Branded VIP Wristband

When you purchase the Full Festival package, you’ll receive a branded wristband to wear for the entire weekend. If you’ve opted for a Single-Day package, you’ll get a wristband specifically for that day. Your wristband is your key to accessing the VIP area, so please keep it safe! It comes with a slide lock mechanism, so we recommend waiting until the festival begins to put it on.

Up-­Front Seating at Both Stages

Why lug a lawn chair and binoculars around all day when you can kick up your feet and enjoy all the shows front and center at both of our 2024 Jacksonville Jazz Festival stages? Let us take care of your seating arrangements so you can relax and immerse yourself in the music!

Exclusive Food Experience + Dedicated VIP Bars with Beer, Wine, and Spirits at Both Stages

This year, we’re thrilled to elevate your experience with our VIP perks! Enjoy complimentary food and water served within VIP areas—no need for credits or payments. Additionally, soda and alcoholic beverages will be available for purchase via credit card or tap-to-pay at dedicated bars conveniently located in both Daily’s Place and Met Park VIP areas.

VIP Lounge at Met Park

Relax in the air-conditioned VIP-only lounge when you’re not catching your jazz favorites. Our lounge features high-top tables, comfortable lounge chairs, TVs airing the festival, and more, ensuring a comfortable and enjoyable experience throughout the event!

Exclusive Climate-Controlled Restrooms at Both Stages

Experience the convenience of exclusive, private restrooms with running water and glorious air-conditioning just steps away from where you’ll be groovin’ to the music! Enjoy comfort and ease at our exclusive Premium Experience facilities.

Official Merchandise

You didn’t think we’d send you home empty-handed, did you? Full Festival VIP swag packs include the 2024 Jacksonville Jazz Festival drawstring bag, branded sunglasses, limited-edition lapel pin, and a stylus ink pen. Single-Day VIP attendees will receive the 2024 Jacksonville Jazz Festival drawstring bag, a limited-edition lapel pin and stylus ink pen.

Jazz Piano Competition Admission

(VIP Full Festival Experience Package Only)

Witness the best of the best from across the country battle it out for all the glory. Your Full Festival VIP Experience package guarantees you a VIP seat to this jazz fest tradition on Thursday, May 23, 2024, at the Florida Theatre.

Reserved Parking

Experience the ultimate convenience with exclusive parking for your jazz-wagon! Why walk farther than you need to when you can save your energy for dancing the night away? Our prime parking location puts you right where the action is, so you can make the most of every moment without the extra hassle!

Shipping

FULL FESTIVAL AND SINGLE DAY VIP ONLY: Orders placed on or before May 5, 2024, will have the option to be shipped or picked up from the City of Jacksonville Division of Sports & Entertainment.
Orders placed on or after May 6, 2024, must be picked up from the City of Jacksonville Division of Sports & Entertainment or the festival.
Instructions regarding availability of package pick-up will be sent to the email on file once the order is ready. Please do not visit the Division of Sports & Entertainment office prior to receiving confirmation that your order is ready.

Dedicated VIP Bars with Beer, Wine and Liquor

You’re a VIP, you don’t wait for drinks! In VIP, walk up to your dedicated bar and get yourself a beer, wine or spirit! Who knew life could be so good? Enjoy complimentary water, or snag alcoholic and non-alcoholic drinks at the VIP bar. $150 in food and beverage credits will be loaded on each wristband for the Full Festival VIP Experience, and $30 in credits will be loaded on each Single-Day VIP Festival Experience wristband. Having more fun than your wristband can handle? Credit card payments are accepted in addition to the pre-loaded credits, no need to reload your wristband!

PREMIUM EXPERIENCE PACKAGES HAVE BEGAN SHIPPING!

Orders are being fulfilled and shipped out weekly in order of guest purchases. Currently, Premium Experience packages are being shipped within 10 Business days of the order being placed.

Orders placed on or before May 11, 2023, will have the option to be shipped or picked up from the City of Jacksonville Division of Sports & Entertainment.

Orders placed after 5PM on May 12, 2023, must be picked up.

Pick-up information will be sent to the email on file once the order is ready. Please do not visit the Division of Sports & Entertainment office prior to receiving confirmation that your order is ready.

FAQ’s for Premium Experience Packages:

What is the difference between the VIP Experience and the Preferred Seating?

While both options are great, the VIP experience includes enhancements above and beyond the preferred seating experience. Check out the information above on the two experience options to choose the one that fits your style best!

What is the refund policy?

ALL SALES ARE FINAL, there are no refunds or exchanges permitted. The festival is a rain or shine event. In the event the entire event is canceled, refund information will be sent to attendees. All festival performers are subject to change or cancellation at any time without warning. If changes or cancellations occur with performers, refunds will not be issued.

Why can’t I ship multiple Premium Experience packages to multiple addresses?

For security purposes, we have transitioned to shipping all tickets to one address submitted during your purchase. This will prevent orders from being separated in the mail and arriving at different times. If you would like to ship to multiple addresses, please order tickets separately.

I thought the festival was free?

It is and no ticket or purchase is required! These options are available for those who want a bit of an upgrade.

Are children free?

Premium Experience areas are open to all ages, but everyone of all ages MUST HAVE a pre-purchased wristband to enter. There are no discounts for minors.

Can I change which day I purchased my single-day pass for?

Unfortunately, we will not be able to change or transfer your purchase to a different day.

I can no longer attend the Jacksonville Jazz Festival, how do I resale or transfer my premium experience packages?

The City of Jacksonville does not facilitate the reselling of any Premium Experience packages for the Jacksonville Jazz Festival. Once tickets are purchased, it is the responsibility of the seller and the buyer to facilitate the transfer of Premium Experience packages.

I only purchased a Premium Experience Package to see a specific performer. Can I have a refund if they cancel?

All festival performers are subject to change or cancelation at any time without notice. No refund will be issued if a festival performer is changed or canceled.

I still have more questions, can you help?!

If you have any questions regarding the 2024 Jacksonville Jazz Festival premium experiences, please email us at JaxJazzFest@coj.net.

PREMIUM EXPERIENCE TERMS AND CONDITIONS:

CLICK TO EXPAND TO READ FULL TERMS AND CONDITIONS

ALL PREMIUM EXPERIENCE PACKAGES, INCLUDING VIP AND PREFERRED SEATING SALES ARE FINAL AND ARE NON-REFUNDABLE OR TRANSFERRABLE BETWEEN PACKAGE TYPES.

  • Seating is first come, first available and is not assigned.
  • Premium Experience areas are open to all ages, but everyone of all ages must have a pre-purchased wristband to enter. There are no discounts for minors.
  • Premium Experience wristbands (VIP and Preferred Seating) are non-refundable and non-transferrable between days. Wristbands are the responsibility of the purchaser. The City of Jacksonville and the Jacksonville Jazz Festival are in no way responsible for lost or stolen wristbands.
  • Smoking and personal coolers are prohibited within all premium experience areas.
  • Purchaser shall indemnify and save harmless the city and the city’s members, officials, officers, employees, and agents from any and all claims, demands, suits, actions, judgments, and executions for damages of all kinds, losses, costs or expenses of every nature whatsoever caused by the negligent acts or omissions of myself and/or organization at the event or caused by any negligent act or omission of myself and/or organization’s employees or volunteers.
  • The undersigned further hereby assumes full responsibility for any and all risk of bodily injury, death or property damage while participating in the event.
  • The purchaser further expressly agrees that this document is intended to be as broad and inclusive as is permitted by Florida law and that if any portion hereof is held invalid, it is agreed that the balance shall, notwithstanding, continue in full legal force and effect.

The purchaser has read and fully understands this release, waiver of liability and indemnification and voluntarily agrees to its terms.