Title image

VIP Experiences

VIP Festival Experience Packages

Full Festival Experience package pricing increases as quantities become limited and price levels sell out. Each full festival package pricing level includes the same items, the earlier you purchase, the more you save!
Currently available for tier 2 pricing at $499.
Tier 1 pricing at $399 has sold out.

Single-Day VIP Experience packages do not include discounts for purchasing early – but don’t wait because they will sell out before the festival!

VIP Full Festival Experience
May 25, – 28, 2023

AVAILABLE FOR $499

Single-Day VIP Festival Experience
Friday • May 25, 2023

AVAILABLE FOR $199

Single-Day VIP Festival Experience
Saturday • May 27, 2023

AVAILABLE FOR $199

Single-Day VIP Festival Experience
Sunday • May 28, 2023

AVAILABLE FOR $199

Additional taxes and fees are added to all purchases at checkout.

STARTING at $499

Important Information on Package Pickup:

VIP Pickup at Ed Ball:
Address: 214 N. Hogan Street, Jacksonville, FL 32202 – Floor 4

  • Monday, Sept. 13th – Thursday, Sept. 30th, 9:00 a.m. – 4:00 p.m.
  • Wednesday, Sept. 29th, 9:00 a.m. – 6:00 p.m.

VIP Pickup at Visit Jax:
Address: 100 N Laura St. #120, Jacksonville, FL 32202

  • Friday, Oct. 1st, 12:00 p.m. – 8:00 p.m.
  • Saturday, Oct. 2nd, 12:00 p.m. – 8:00 p.m.
  • Sunday, Oct. 3rd, 12:00 p.m. – 8:00 p.m.

AS A JAZZ FESTIVAL VIP EXPERIENCE PACKAGE HOLDER, YOU GET:

VIP Wristband Enhancements

This year we continue to make your experience even better with our VIP wristband, loaded with all your VIP perks. Entry is made even faster by scanning your wristband at the entry tent to validate your access to the lounge. $150 in food and beverage credits will be loaded on each wristband for the Full Festival VIP Experience, and $30 in credits will be loaded on each Single-Day VIP Festival Experience wristband. Spend it how you want on all-new for 2023 food and beverage options within both VIP areas! Having more fun than your wristband can handle? Credit card payments are accepted in addition to the pre-loaded credits, no need to reload your wristband!

Up-­Front Exclusive Seating

Sure, you could lug a lawn chair and binoculars around with you all day, or you could kick up your feet and enjoy all the shows front and center from a padded chair with plenty of legroom at the two 2023 Jacksonville Jazz Festival stages!

Exclusive Food Experience – ALL NEW CUISINE FOR 2023

All new food options for 2023! Enjoy a wide variety of à la carte options to indulge in all weekend long. Feeling hungry from all that groovin’? You don’t have to wander far when you’re at either of the two VIP areas. Purchases can be made with your VIP credits that are loaded right on your wristband! $150 in food and beverage credits will be loaded on each wristband for the Full Festival VIP Experience, and $30 in credits will be loaded on each Single-Day VIP Festival Experience wristband. Having more fun than your wristband can handle? Credit card payments are accepted in addition to the pre-loaded credits, no need to reload your wristband!

Dedicated VIP Bars with Beer, Wine and Liquor

You’re a VIP, you don’t wait for drinks! In VIP, walk up to your dedicated bar and get yourself a beer, wine or spirit! Who knew life could be so good? Enjoy complimentary water, or snag alcoholic and non-alcoholic drinks at the VIP bar. $150 in food and beverage credits will be loaded on each wristband for the Full Festival VIP Experience, and $30 in credits will be loaded on each Single-Day VIP Festival Experience wristband. Having more fun than your wristband can handle? Credit card payments are accepted in addition to the pre-loaded credits, no need to reload your wristband!

VIP Lounge

Relax in the air-conditioned VIP only lounge when you aren’t seeing your jazz favorites. High-top tables, lounge chairs, TVs airing the festival, and more!

Climate-Controlled Restrooms

Enjoy exclusive, private restrooms with running water and glorious air-conditioning just steps away from where you will be groovin’!

Official Merchandise

You didn’t think we’d send you home empty-handed, did you? Your VIP swag pack scores you a Jacksonville Jazz Festival drawstring bag, branded cooling towel, limited-edition lapel pin, and a $5 coupon towards your purchase of $25 or more at the Jacksonville Jazz Festival Merch location. We are sorry, but pre-loaded wristbands can’t be used on merchandise purchases.

Jazz Piano Competition Admission

(VIP Full Festival Experience Package Only)

Witness the best of the best from across the country battle it out for all the glory. Your Full Festival VIP Experience package guarantees you a VIP seat to this jazz fest tradition on May 25, 2023, at the Florida Theatre.

Reserved Parking

There’s plenty of parking downtown, but none of it is more convenient than where you’ll be parking your jazz-wagon! Why walk any further than you must when you could save your energy for dancing the night away, you party animal?

ORDERS FOR PREMIUM EXPERIENCE PACKAGES WILL BEGIN PROCESSING FOR SHIPMENT AND PICKUP IN APRIL.

Orders placed on or before May 1, 2023, will have the option to be shipped or picked up from the City of Jacksonville Division of Sports & Entertainment.

Orders placed on or after 5PM on May 12, 2023, must be picked up.

Pick-up information will be sent to the email on file once the order is ready. Please do not visit the Division of Sports & Entertainment office prior to receiving confirmation that your order is ready.

FAQ’s for Premium Experience Packages:

What is the difference between the VIP Experience and the Preferred Seating?

While both options are great, the VIP experience includes enhancements above and beyond the preferred seating experience. Check out the information above on the two experience options to choose the one that fits your style best!

What is the refund policy?

ALL SALES ARE FINAL, there are no refunds permitted. The festival is a rain or shine event. In the event the entire event is canceled, refund information will be sent to attendees. All festival performers are subject to change or cancellation at any time without warning. If changes or cancellations occur with performers, refunds will not be issued.

Why can’t I ship multiple Premium Experience packages to multiple addresses?

For security purposes, we have transitioned to shipping all tickets to one address submitted during your purchase. This will prevent orders from being separated in the mail and arriving at different times. If you would like to ship to multiple addresses, please order tickets separately.

I thought the festival was free?

It is and no ticket or purchase is required! These options are available for those who want a bit of an upgrade.

Are children free?

Premium Experience areas are open to all ages, but everyone of all ages MUST HAVE a pre-purchased wristband to enter. There are no discounts for minors.

What if I don't use all my food and beverage credit?

For the 2023 festival, we have upgraded the food options for you to spend your credits on. Any unused credits will expire at the end of the date on which your wristband is valid.

Can I change which day I purchased my single-day pass for?

Unfortunately, we will not be able to change or transfer your purchase to a different day.

I can no longer attend the Jacksonville Jazz Festival, how do I resale or transfer my premium experience packages?

The City of Jacksonville does not facilitate the reselling of any Premium Experience packages for the Jacksonville Jazz Festival. Once tickets are purchased, it is the responsibility of the seller and the buyer to facilitate the transfer of Premium Experience packages.

I only purchased a Premium Experience Package to see a specific performer. Can I have a refund if they cancel?

All festival performers are subject to change or cancelation at any time without notice. No refund will be issued if a festival performer is changed or canceled.

I still have more questions, can you help?!

If you have any questions regarding the 2023 Jacksonville Jazz Festival premium experiences, please email us at events@coj.net.

PREMIUM EXPERIENCE TERMS AND CONDITIONS:

CLICK TO EXPAND TO READ FULL TERMS AND CONDITIONS

ALL PREMIUM EXPERIENCE PACKAGES, INCLUDING VIP AND PREFERRED SEATING SALES ARE FINAL AND ARE NON-REFUNDABLE.

  • Seating is first come, first available and is not assigned.
  • Premium Experience areas are open to all ages, but everyone of all ages must have a pre-purchased wristband to enter. There are no discounts for minors.
  • Unused credits on a VIP package wristband, are non-refundable and non-transferrable. Full Festival VIP Experience credits expire at the end of the festival, Sunday, May 28 at 10:30 p.m. And Single-Day VIP Festival Experience credits are only valid during festival hours for the day corresponding with the Single-Day VIP wristband. Items purchased with credits are non-refundable. Credits can only be used within the designated festival VIP areas at both the Swingin’ and Groovin’ stages. Credits are not valid at the Jacksonville Jazz Piano Competition, merchandise locations, marketplace vendors, beverage, or food vending locations outside of VIP, sponsors, or any other activations or point of sale locations. Credits are the responsibility of the purchaser and the city of Jacksonville, and the Jacksonville Jazz Festival are in no way responsible for lost or stolen credits.
  • Smoking and personal coolers are prohibited within all premium experience areas.
  • Purchaser shall indemnify and save harmless the city and the city’s members, officials, officers, employees, and agents from any and all claims, demands, suits, actions, judgments, and executions for damages of all kinds, losses, costs or expenses of every nature whatsoever caused by the negligent acts or omissions of myself and/or organization at the event or caused by any negligent act or omission of myself and/or organization’s employees or volunteers.
  • The undersigned further hereby assumes full responsibility for any and all risk of bodily injury, death or property damage while participating in the event.
  • The purchaser further expressly agrees that this document is intended to be as broad and inclusive as is permitted by Florida law and that if any portion hereof is held invalid, it is agreed that the balance shall, notwithstanding, continue in full legal force and effect.

The purchaser has read and fully understands this release, waiver of liability and indemnification and voluntarily agrees to its terms.