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FAQ

Where and when is the 2024 Jacksonville Jazz Festival?

The Jacksonville Jazz Festival is schedule for Memorial Day weekend, May 23 – 26, 2024. The Jacksonville Jazz Piano Competition presented by Keyboard Connection – The Piano Place will be held at the Florida Theatre on Thursday, May 23rd to kick the festival off. For May 24 – 26, the festival is returning to its roots at Metropolitan Park and unveiling a fresh experience at Daily’s Place.

The Jazz Clinic presented by V101.5 and Jazz Jam Session presented by Hot 106.5 will occur on Saturday, May 25th.

LOCATIONS:

  • Metropolitan Park: 1410 Gator Bowl Blvd, Jacksonville, FL 32202
  • Daily’s Place: 1 Daily’s Place, Jacksonville, FL 32202
  • Jacksonville Jazz Piano Competition presented by Keyboard Connection – The Piano Place at the Florida Theatre: 128 E Forsyth St #300, Jacksonville, FL 32202
  • Jazz Clinic presented by V101.5 at Old St. Andrews: 317 A Philip Randolph Blvd, Jacksonville, FL 32202
  • Jazz Jam Session presented by Hot 106.5 inside West Club at EverBank Stadium: 1 EverBank Stadium Dr, Jacksonville, FL 32202

Do I need a ticket to attend?

The Jacksonville Jazz Festival is free to attend, no ticket required! Just bring a lawn chair for Met Park or utilize available seating Daily’s Place, comfortable shoes and good energy for the weekend! For guests wanting to upgrade their time at the festival, Premium Experience packages for the 2024 Jacksonville Jazz Festival are now available for purchase! Information regarding package pricing and inclusions can be found on the VIP and Preferred Seating pages.

 

Please note: All Premium Experience packages are non-refundable. This festival is a rain or shine event and all performers are subject to time change or cancellation.  The Jacksonville Jazz Festival will not facilitate the transfer or reselling of any packages. For additional FAQ’s regarding packages, please visit the VIP and Preferred Seating pages.

What should I bring with me? / Festival Entry Policy

This year’s festival will be cashless, so be sure to bring credit or debit cards.

 

Entry Policy: 

To provide a safer environment for all guests, all entry points into the Festival will be staffed with security team members who will facilitate a brief bag inspection. Guests without any bags at all may proceed through the entry point without stopping for expedited entry into the festival.

All guests and their belongings may be searched upon entry into the festival. By entering the event space, guests consent to such searches and waive any related claims that they may have against the City of Jacksonville or its partners. If guests elect not to consent to the searches, they will be denied entry into the festival.

Guests will be asked to either take prohibited items back to their vehicles, if they have not entered the event space, or dispose of prohibited items at the entry point. The City of Jacksonville as well as its members, officials, officers, employees, and agents are not responsible for items left behind, lost, stolen, or damaged. Possession of prohibited items onsite is grounds for ejection from the festival.

 

2024 JJF Prohibited Items List for Daily’s Place 
  • No large/oversized bags, e.g., sports bags, backpacks, duffel bags, drawstring bags or any other large bags as deemed by venue security.  VIP Jazz Fest drawstring bag is allowed.
  • Nothing larger than a large purse/six pack size soft side cooler (empty) is permitted entry into the venue e.g.:
  • No outside alcoholic beverages or illegal drugs
  • No animals (except service animals)
  • No banners and signs larger than 3”x 2” and/or made of wood, metal, or other similar material. They must not be commercial in nature or in bad taste as determined by Facility Management.
  • No cameras with detachable lenses (small point and shoot subject to approval)
  • No flash photography or cameras with flash
  • No professional video cameras or recording equipment
  • No chairs or inflatables
  • No drones or unmanned aerial vehicles
  • No gifts for the band or other performers
  • No iPads, tablets, laptops or GoPros (includes “Selfie sticks” or poles)
  • No knives, guns, and any type of weapons (including actual toy or replica items) or explosives
  • No laser pointers
  • No noise makers, whistles, and air horns
  • No non-lethal weapons or chemical agents (i.e., pepper spray, mace, and tasers)
  • No outside drinks, coolers, cans, cups, bottles, and beverages
  • No personal property or clothing that is a potential hazard to others (e.g., chains, wallet chains or jewelry with spiked edges)
  • No skateboards or skates
  • No umbrellas
2024 JJF Prohibited Items List for Met Park
  • No hard-sided coolers, soft or rolling coolers larger than 6-pack size.
  • No personal tents, shade canopies or other shelters/shacks, sport-brellas, etc.
  • No beach or pole-style umbrellas (over 63”)
  • No pets (except for service animals)
  • No grills
  • No outside alcohol
  • No non-Factory sealed water for personal consumption
  • No picnic or catering meals
  • No professional video and audio recording equipment or noise making devices
  • No weapons (knives, guns, explosives, or any items that can be construed as a weapon other than permitted pursuant to Fla. Stat. §790.06)
  • No illegal substances of any kind and other contraband
  • No personal transport devices such as skates, skateboards, bicycles, scooters, hoverboards, segways, golf carts, etc.
  • No projectiles including Balls and Frisbees
  • No signs/flags larger than 2’x3′
  • No drones or other flying objects
  • No unauthorized soliciting and vending
  • No laser pointers
  • No inserting stakes, poles, or any other objects into the ground, or use of ropes, cords, tape, etc. to reserve space
  • No other items deemed unacceptable by the City of Jacksonville
Items Allowed into Met Park
  • Factory-sealed bottled water for personal consumption 
  • Baby formula and baby bags
  • Single, collapsible chairs
  • Wheelchairs, medical scooters
  • Push strollers for children
  • Wagons, pull-carts or rolling bags, packs, etc.
  • Personal-sized umbrellas
  • Blankets and group tarps – 6’x8’ or less, leaving enough space around each blanket/tarp for safe foot passage

 

The City of Jacksonville reserves the right to adjust prohibited items at any given time without notice.

Where do I park?

Parking will be available in various lots around EverBank Stadium/Met Park/Daily’s Place. Fees will range between $15 and $30 for various lots.

Jacksonville Jazz Festival attendees are encouraged to park in the following lots as these are priced at $15 per vehicle: A,E, J, M, N and P.

Lots C & D require a parking pass for entry; these lots are reserved for VIP guests.

Please note that the City of Jacksonville does not control parking in this area or pricing as these lots are managed by ASM Global.

I want to perform at the 2024 festival, how can I apply?

Thank you for your interest in participating in the 2024 Jacksonville Jazz Festival! The deadline to apply to for performer consideration was 11:59pm on February 1, 2024. Alternate performers will not be considered for the 2024 Jacksonville Jazz Festival if they did not complete the application during the scheduled entry period. Performers will not be accepted for consideration via email, social media, phone or mail.

 

Please note: To receive email notification of future Jacksonville Jazz Festival performer application availability, please CLICK HERE to sign up.

I have additional questions about the Jax Jazz Festival. Who do I contact?

For additional assistance and information, please email us at JaxJazzFest@coj.net.

My company would like to become a sponsor. Who do I contact?

Thank you for your interest in becoming a sponsor for the Jacksonville Jazz Festival. For available opportunities, please email events@coj.net.

What if it rains?

The festival is a rain or shine event. In the event that there is inclement weather, as determined by the festival’s Emergency Operations Command, there is a chance that performances will be rescheduled or cancelled. The safety of all event attendees and performers will remain our number one priority.

How can I become a vendor at the 2024 festival?

Thank you for your interest in becoming one of our Jacksonville Jazz Festival vendors!

FOOD VENDORS: Applications closed at 11:59 p.m. on March 3, 2024 for the 2024 Jacksonville Jazz Festival. No additional vendors will be accepted for consideration for the 2024 festival.

JAZZ MARKETPLACE: Applications closed at 11:59 p.m. on March 19, 2024 for the 2024 Jacksonville Jazz Festival. No additional vendors will be accepted for consideration for the 2024 festival.

 

Please note: Food vendors and Marketplace vendors will not receive the same emails. To ensure you receive relevant updates and opportunities, please select the correct email notification list:

  • If you are interested in becoming a vendor within the Jazz Marketplace, please CLICK HERE to receive email notifications for future opportunities.
  • If you are interested in becoming a Food Vendor at one of the many events produced by the City of Jacksonville’s Division of Sports and Entertainment, including the Jacksonville Jazz Festival, please CLICK HERE to receive email notifications for future opportunities.

I collect the annual Jazz Fest posters, how may I reserve a poster this year?

We’re glad to know you love our commemorative posters just as much as we do! The 2024 commemorative poster will be announced soon! In the mean time, our 2023 commemorative poster designed by Rachel Henley and many other posters are available for purchase from  Official Jacksonville Jazz Festival Store.

To see the 2023 design and learn more about the artist, please CLICK HERE.

How do I become a volunteer for the Jacksonville Jazz Festival?

Thank you for your interest in volunteering! Please register to volunteer for this year’s Jacksonville Jazz Festival at https://cityofjacksonville.volunteerlocal.com/volunteer/ and if you have any questions, please email Paige Wright at PWright@coj.net.

What should I bring with me? / Festival Entry Policy

ENTRY POLICIES AND PROHIBITED ITEMS

To provide a safer environment for all guests, there will be entry points at the 2021 Jacksonville Jazz Festival. Entry points will be staffed with security team members that will facilitate a brief bag inspection. Guests without any bags at all may proceed through the entry point without stopping for expedited entry into the festival. There are no bag dimension limitations for entry, however, please note larger bags take longer to search and will cause delays so we ask that guests only bring what is necessary for their needs at the festival.

The following items are prohibited: Coolers, Tents, Grills, Alcohol, Non-Factory Sealed Drinks, Picnic and Catering Meals, Weapons (Knives, Guns, Explosives or any items that can be construed as a weapon other than permitted pursuant to Fla. Stat. §790.06), Illegal Substances of any kind, Roller Skates, Skateboards, Bicycles, Scooters, Projectiles including Balls and Frisbees, Noise Making Devices, Signs/Flags larger than 2’x3′, Drones or other Flying Objects, any other item deemed unacceptable by the City of Jacksonville

All guests and their belongings may be searched upon entry into the festival. By entering the event space, guests consent to such searches and waive any related claims that they may have against the City of Jacksonville or its partners. If guests elect not to consent to the searches, they will be denied entry into the festival.

There are no provisions to check items at the gates. Guests will be asked to either take prohibited items back to their vehicles, if they have not entered the event space, or dispose of prohibited items at the entry point. The City of Jacksonville as well as its members, officials, officers, employees and agents are not responsible for items left behind, lost, stolen, or damaged. Possession of prohibited items onsite is grounds for ejection from the festival.

What are the dates and hours of the festival?

This year’s festival will be cashless, so be sure to bring credit or debit cards. A chair and an umbrella are always a good idea.

Entry Policy: 

To provide a safer environment for all guests, all entry points into the Festival will be staffed with security team members who will facilitate a brief bag inspection. Guests without any bags at all may proceed through the entry point without stopping for expedited entry into the festival. There are no bag dimension limitations for entry, however, please note larger bags take longer to search and will cause delays so we ask that guests only bring what is necessary for their needs at the festival.

All guests and their belongings may be searched upon entry into the festival. By entering the event space, guests consent to such searches and waive any related claims that they may have against the City of Jacksonville or its partners. If guests elect not to consent to the searches, they will be denied entry into the festival.

There are no provisions to check items at the gates. Guests will be asked to either take prohibited items back to their vehicles, if they have not entered the event space, or dispose of prohibited items at the entry point. The City of Jacksonville as well as its members, officials, officers, employees, and agents are not responsible for items left behind, lost, stolen, or damaged. Possession of prohibited items onsite is grounds for ejection from the festival.

 

The following items are prohibited:

  • Hard-sided coolers, Soft or rolling coolers larger than 6-pack size
  • Personal tents, shade canopies or other shelters/shacks, sport-brellas, etc.
  • Beach or pole-style umbrellas (over 63”)
  • Pets (except for service animals)
  • Grills
  • Alcohol
  • Non-Factory sealed water for personal consumption
  • Picnic and Catering Meals
  • Professional video and audio recording equipment or noise making devices
  • Weapons (Knives, Guns, Explosives, or any items that can be construed as a weapon other than permitted pursuant to Fla. Stat. §790.06)
  • Illegal Substances of any kind and other contraband
  • Personal transport devices such as Skates, Skateboards, Bicycles, Scooters, hoverboards, Segways, golf carts, etc.
  • Projectiles including Balls and Frisbees
  • Signs/Flags larger than 2’x3′
  • Drones or other Flying Objects
  • Unauthorized soliciting and vending
  • Laser pointers
  • Inserting stakes, poles, or any other objects into the ground, or use of ropes, cords, tape, etc. to reserve space
  • Any other item deemed unacceptable by the City of Jacksonville.

 

Items allowed into festival:

  • 6-pack or smaller soft coolers
  • Factory-sealed bottled water for personal consumption
  • Baby formula and baby bags
  • Single, collapsible chairs
  • Wheelchairs, medical scooters
  • Push strollers for children
  • Wagons, pull-carts or rolling bags, packs, etc.
  • Personal-sized umbrellas
  • Blankets and group tarps – 6’x8’ or less, leaving enough space around each blanket/tarp for safe foot passage

 

The City of Jacksonville reserves the right to adjust prohibited items at any given time without notice.

The festival will kick off with the Jacksonville Jazz Piano Competition presented by Keyboard Connection – The Piano Place on September 29 at the Florida Theatre, and continue October 1-3 with two stages of live, free entertainment.

September 29 •  Piano Competition: 7 p.m. – 10 p.m.
October 1 • 4 p.m.-11 p.m.
October 2 • 2 p.m.-11 p.m.
October 3 • 2 p.m.-10 p.m.

I ordered a Premium Experience package, when will I receive it?

Thank you for your purchase! This year we have made your experience even better with our new VIP wristband. This wristband will be included in your package and mailed to the address submitted during your purchase.

Orders will begin shipping September 7th.

If you ordered before September 20, 2021 and selected for us to ship your order, it is on the way soon. If you are picking up your order, you can do so from the office of the Division of Sports & Entertainment or from the office of Visit Jacksonville at the times listed below:

VIP Pickup at Ed Ball: Address: 214 N. Hogan Street, Jacksonville, FL 32202 – Floor 4

  • Monday, Sept. 13th – Thursday, Sept. 30th, 9:00 a.m. – 4:00 p.m.
  • Wednesday, Sept. 29th, 9:00 a.m. – 6:00 p.m.

 

VIP Pickup at Visit Jax: Address: 100 N Laura St. #120, Jacksonville, FL 32202

  • Friday, Oct. 1st, 12:00 p.m. – 8:00 p.m.
  • Saturday, Oct. 2nd, 12:00 p.m. – 8:00 p.m.
  • Sunday, Oct. 3rd, 12:00 p.m. – 8:00 p.m.