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FAQ

Where and when is the 2023 Jacksonville Jazz Festival?

Jacksonville Jazz Piano Competition presented by Keyboard Connection – The Piano Place: Thursday, May 25 from 7 p.m. – 10 p.m. at the Florida Theatre

Swingin’ Stage – Riverfront Plaza & Groovin’ Stage – Ford on Bay:
Friday, May 26: 4 p.m. – 11 p.m.
Saturday, May 27: 4 p.m. – 11 p.m.
Sunday, May 28: 4 p.m. – 10:30 p.m.

 

LOCATIONS:

  • Jacksonville Jazz Piano Competition presented by Keyboard Connection at the Florida Theatre: 128 E Forsyth St #300, Jacksonville, FL 32202
  • Swingin’ Stage presented by JAA at Riverfront Plaza: 2011 Independent Dr, Jacksonville, FL 32202
  • Groovin’ Stage at Ford on Bay: 288 E Bay St, Jacksonville, FL 32202

Do I need a ticket to attend?

The Jacksonville Jazz Festival is free to attend, no ticket required! Just bring a lawn chair, comfortable shoes and good energy for the weekend! Guests that are looking to take their time at the #JaxJazzFest to the next level may be interested in purchasing one of our VIP or Preferred Seating Premium Experience packages for the 2023 Jacksonville Jazz Festival.

Please note: All Premium Experience packages are non-refundable. This festival is a rain or shine event and all performers are subject to time change or cancellation.  The Jacksonville Jazz Festival will not facilitate the transfer or reselling of any packages. For additional FAQ’s regarding packages, please visit the VIP and Preferred Seating pages.

What if it rains?

The festival is a rain or shine event. In the event that there is inclement weather, as determined by the festival’s Emergency Operations Command, there is a chance that performances will be rescheduled or cancelled. The safety of all event attendees and performers will remain our number one priority.

I see there are different levels of packages for the full festival VIP experience, what is the difference of each level

Full Festival Experience package pricing increases as quantities become limited and price levels sell out. Each full festival package pricing level includes the same items, the earlier you purchase, the more you save!

Please note: All Premium Experience packages are non-refundable. This festival is a rain or shine event and all performers are subject to time change or cancellation.  The Jacksonville Jazz Festival will not facilitate the transfer or reselling of any packages. For additional FAQ’s regarding packages, please visit the VIP and Preferred Seating pages.

I want to perform at the 2023 festival, how can I apply?

Thank you for your interest in participating in the 2023 Jacksonville Jazz Festival! Unfortunately, performer applications for 2023 closed at 11:59pm on Wednesday, December 28, 2022. To receive email notification of future Jacksonville Jazz Festival performer applications, please CLICK HERE to sign up.

Please note: To be considered for performance at the the Jacksonville Jazz Festival, you must complete the application during the scheduled entry period. Performers will not be accepted for consideration via email, social media, phone or mail.

I collect the annual Jazz Fest posters and I’ve reserved a poster in years past, how may I reserve a poster this year?

We’re glad to know you love our commemorative posters just as much as we do! While our 2023 commemorative poster has not been released, visit the Official Jacksonville Jazz Festival Store to purchase the 2022 poster designed by Jacksonville artist, Christopher Clark.

How do I become a volunteer for the Jacksonville Jazz Festival?

Thank you for your interest in volunteering! Please register to volunteer for this year’s Jacksonville Jazz Festival at https://cityofjacksonville.volunteerlocal.com/volunteer/ and if you have any questions, please email Paige Wright at PWright@coj.net.

My company is interested in becoming a sponsor. Who do I contact?

If you are interested in sponsorship opportunities for the Jacksonville Jazz Festival, please contact our Sponsorship team.

Lisa Anderson – Sponsorship Coordinator
(904) 255-5424 – LisaA@coj.net

Paige Wright – Sponsorship Coordinator
(904) 255-7732 – PWright@coj.net

ENTRY POLICIES AND PROHIBITED ITEMS

To provide a safer environment for all guests, there will be entry points at the 2021 Jacksonville Jazz Festival. Entry points will be staffed with security team members that will facilitate a brief bag inspection. Guests without any bags at all may proceed through the entry point without stopping for expedited entry into the festival. There are no bag dimension limitations for entry, however, please note larger bags take longer to search and will cause delays so we ask that guests only bring what is necessary for their needs at the festival.

The following items are prohibited: Coolers, Tents, Grills, Alcohol, Non-Factory Sealed Drinks, Picnic and Catering Meals, Weapons (Knives, Guns, Explosives or any items that can be construed as a weapon other than permitted pursuant to Fla. Stat. §790.06), Illegal Substances of any kind, Roller Skates, Skateboards, Bicycles, Scooters, Projectiles including Balls and Frisbees, Noise Making Devices, Signs/Flags larger than 2’x3′, Drones or other Flying Objects, any other item deemed unacceptable by the City of Jacksonville

All guests and their belongings may be searched upon entry into the festival. By entering the event space, guests consent to such searches and waive any related claims that they may have against the City of Jacksonville or its partners. If guests elect not to consent to the searches, they will be denied entry into the festival.

There are no provisions to check items at the gates. Guests will be asked to either take prohibited items back to their vehicles, if they have not entered the event space, or dispose of prohibited items at the entry point. The City of Jacksonville as well as its members, officials, officers, employees and agents are not responsible for items left behind, lost, stolen, or damaged. Possession of prohibited items onsite is grounds for ejection from the festival.

What are the dates and hours of the festival?

The festival will kick off with the Jacksonville Jazz Piano Competition presented by Keyboard Connection – The Piano Place on September 29 at the Florida Theatre, and continue October 1-3 with two stages of live, free entertainment.

September 29 •  Piano Competition: 7 p.m. – 10 p.m.
October 1 • 4 p.m.-11 p.m.
October 2 • 2 p.m.-11 p.m.
October 3 • 2 p.m.-10 p.m.

What is the location of the 2021 festival?

The festival will kick off with the Jacksonville Jazz Piano Competition presented by Keyboard Connection – The Piano Place on September 29 at the Florida Theatre, and will continue October 1 – 3, 2021 in Downtown Jacksonville with two stages of live, free entertainment along the St. Johns River. The Swingin’ Stage will be at Riverfront Plaza and the Groovin’ Stage will be at Ford on Bay, with the two stages connected via activations along Independent Drive.

 

I ordered a Premium Experience package, when will I receive it?

Thank you for your purchase! This year we have made your experience even better with our new VIP wristband. This wristband will be included in your package and mailed to the address submitted during your purchase.

Orders will begin shipping September 7th.

If you ordered before September 20, 2021 and selected for us to ship your order, it is on the way soon. If you are picking up your order, you can do so from the office of the Division of Sports & Entertainment or from the office of Visit Jacksonville at the times listed below:

VIP Pickup at Ed Ball: Address: 214 N. Hogan Street, Jacksonville, FL 32202 – Floor 4

  • Monday, Sept. 13th – Thursday, Sept. 30th, 9:00 a.m. – 4:00 p.m.
  • Wednesday, Sept. 29th, 9:00 a.m. – 6:00 p.m.

 

VIP Pickup at Visit Jax: Address: 100 N Laura St. #120, Jacksonville, FL 32202

  • Friday, Oct. 1st, 12:00 p.m. – 8:00 p.m.
  • Saturday, Oct. 2nd, 12:00 p.m. – 8:00 p.m.
  • Sunday, Oct. 3rd, 12:00 p.m. – 8:00 p.m.