VIP Pickup at Ed Ball:
Address: 214 N. Hogan Street, Jacksonville, FL 32202 – Floor 4
VIP Pickup at Visit Jax:
Address: 100 N Laura St. #120, Jacksonville, FL 32202
*Please note, this is a separate area from the VIP experience and not an upgrade to the VIP experience.
Sure, you could lug a lawn chair and binoculars around with you all day, or you could kick up your feet and enjoy all of the shows front and center from a padded chair with plenty of legroom at the two 2023 Jacksonville Jazz Festival stages!
In Preferred Seating, dedicated bars will be available at both stages serving beer, wine and spirits just steps away from your seat!
Enjoy exclusive, private restrooms with running water and glorious air-conditioning just steps away from where you will be groovin’!
Orders placed on or before May 1, 2023, will have the option to be shipped or picked up from the City of Jacksonville Division of Sports & Entertainment.
Orders placed on or after 5PM on May 12, 2023, must be picked up.
Pick-up information will be sent to the email on file once the order is ready. Please do not visit the Division of Sports & Entertainment office prior to receiving confirmation that your order is ready.
While both options are great, the VIP experience includes enhancements above and beyond the preferred seating experience. Check out the information above on the two experience options to choose the one that fits your style best!
ALL SALES ARE FINAL, there are no refunds permitted. The festival is a rain or shine event. In the event the entire event is canceled, refund information will be sent to attendees. All festival performers are subject to change or cancellation at any time without warning. If changes or cancellations occur with performers, refunds will not be issued.
For security purposes, we have transitioned to shipping all tickets to one address submitted during your purchase. This will prevent orders from being separated in the mail and arriving at different times. If you would like to ship to multiple addresses, please order tickets separately.
It is and no ticket or purchase is required! These options are available for those who want a bit of an upgrade.
Premium Experience areas are open to all ages, but everyone of all ages MUST HAVE a pre-purchased wristband to enter. There are no discounts for minors.
For the 2023 festival, we have upgraded the food options for you to spend your credits on. Any unused credits will expire at the end of the date on which your wristband is valid.
Unfortunately, we will not be able to change or transfer your purchase to a different day.
The City of Jacksonville does not facilitate the reselling of any Premium Experience packages for the Jacksonville Jazz Festival. Once tickets are purchased, it is the responsibility of the seller and the buyer to facilitate the transfer of Premium Experience packages.
All festival performers are subject to change or cancelation at any time without notice. No refund will be issued if a festival performer is changed or canceled.
If you have any questions regarding the 2023 Jacksonville Jazz Festival premium experiences, please email us at firstname.lastname@example.org.
ALL PREMIUM EXPERIENCE PACKAGES, INCLUDING VIP AND PREFERRED SEATING SALES ARE FINAL AND ARE NON-REFUNDABLE.
The purchaser has read and fully understands this release, waiver of liability and indemnification and voluntarily agrees to its terms.