Preferred Seating Experience Packages
PLEASE NOTE:
This seating area is separate from the VIP Experience and is not an upgrade to the VIP package.
All Premium Experience sales are final, so please review all provided information before purchasing.
Once purchased, we cannot change or modify your selected package.
PRESENTED BY:
Friday Preferred Seating
Friday • May 23, 2025
$129
Single-Day Experience
Priced Per Person
Saturday Preferred Seating
Saturday • May 24, 2025
$129
Single-Day Experience
Priced Per Person
Sunday Preferred Seating
Sunday • May 25, 2025
$129
Single-Day Experience
Priced Per Person
As A Jazz Festival Preferred Seating Package Holder, You Get:
*Please note that this seating area is separate from the VIP Experience and is not an upgrade to the VIP package.
Preferred Seating Wristband Credential
With your Single-Day Preferred Seating purchase, you’ll receive a wristband valid for that day—your exclusive pass to the Preferred Seating area. Keep your wristband safe! It’s your access to the Preferred Seating area! Without it, you won’t be able to enter or move freely within Preferred Seating. The wristband features a slide-lock mechanism, so we recommend waiting until the festival begins to put it on for the best fit and comfort.
Dedicated VIP Bars with Beer, Wine, and Spirits
In Preferred Seating, you’ll have access to the Premium Experience bar, serving beer, wine, and spirits—all just steps away from your seat, so you can sip and enjoy the music without missing a beat!
Exclusive Climate-Controlled Restrooms
Enjoy the luxury of private, air-conditioned restrooms with running water, just steps away from the music! No long walk, no hassle—just cool, clean comfort so you can stay refreshed and ready to groove all day long.
Shipping
FAQ’s for Premium Experience Packages:
What is the difference between the VIP Experience and the Preferred Seating?
While both options are great, the VIP Experience includes enhancements above and beyond the Preferred Seating Experience. Check out the information above on the two experience options to choose the one that fits your style best!
What is the refund policy?
ALL SALES ARE FINAL, there are no refunds or exchanges permitted. The festival is a rain or shine event. In the event the entire event is canceled, refund information will be sent to attendees. All festival performers are subject to change or cancellation at any time without warning. If changes or cancellations occur with performers, refunds will not be issued.
Why can’t I ship multiple Premium Experience packages to multiple addresses?
For security purposes, we have transitioned to shipping all tickets to one address submitted during your purchase. This will prevent orders from being separated in the mail and arriving at different times. If you would like to ship to multiple addresses, please order tickets separately.
I thought the festival was free?
It is and no ticket or purchase is required! These options are available for those who want a bit of an upgrade.
Are children free?
Premium Experience areas are open to all ages, but everyone of all ages MUST HAVE a pre-purchased wristband to enter. There are no discounts for minors.
Can I change which day I purchased my single-day pass for?
Unfortunately, we will not be able to change or transfer your purchase to a different day.
I can no longer attend the Jacksonville Jazz Festival, how do I resale or transfer my premium experience packages?
All festival performers are subject to change or cancelation at any time without notice. No refund will be issued if a festival performer is changed or canceled.
I still have more questions, can you help?!
If you have any questions regarding the 2025 Jacksonville Jazz Festival premium experiences, please email us at JaxJazzFest@coj.net.
Premium Experience Term and Conditions:
Click to expand premium Terms and Conditions.
ALL PREMIUM EXPERIENCE PACKAGES, INCLUDING VIP AND PREFERRED SEATING SALES ARE FINAL AND ARE NON-REFUNDABLE OR TRANSFERRABLE BETWEEN PACKAGE TYPES.
- Seating is first come, first available and is not assigned.
- Premium Experience areas are open to all ages, but everyone of all ages must have a pre-purchased wristband to enter. There are no discounts for minors.
- Premium Experience wristbands (VIP and Preferred Seating) are non-refundable and non-transferrable between days. Wristbands are the responsibility of the purchaser. The City of Jacksonville and the Jacksonville Jazz Festival are in no way responsible for lost or stolen wristbands.
- Smoking and personal coolers are prohibited within all premium experience areas.
- Purchaser shall indemnify and save harmless the city and the city’s members, officials, officers, employees, and agents from any and all claims, demands, suits, actions, judgments, and executions for damages of all kinds, losses, costs or expenses of every nature whatsoever caused by the negligent acts or omissions of myself and/or organization at the event or caused by any negligent act or omission of myself and/or organization’s employees or volunteers.
- The undersigned further hereby assumes full responsibility for any and all risk of bodily injury, death or property damage while participating in the event.
- The purchaser further expressly agrees that this document is intended to be as broad and inclusive as is permitted by Florida law and that if any portion hereof is held invalid, it is agreed that the balance shall, notwithstanding, continue in full legal force and effect.
The purchaser has read and fully understands this release, waiver of liability and indemnification and voluntarily agrees to its terms.
