Title image

Preferred Experiences

Preferred Seating Experience

Say goodbye to lugging your own chair, searching for seating, and waiting in long lines for drinks or restrooms. Preferred seating offers dedicated seating close to both stages, access to dedicated bars with beer, wine, and spirits (Met Park Only), and exclusive climate-controlled Restrooms (Met Park Only).
Please note that this seating area is separate from the VIP Experience and is not an upgrade to the VIP package.

Friday Preferred Seating
Single-Day • May 24, 2024


Saturday Preferred Seating
Single-Day • May 25, 2024


Sunday Preferred Seating
Single-Day • May 26, 2023


Additional taxes and fees are added to all purchases at checkout.


*Please note that this seating area is separate from the VIP Experience and is not an upgrade to the VIP package.

Up-­Front Exclusive Seating at Both Stages

Why lug a lawn chair and binoculars around all day when you can kick up your feet and enjoy all the shows front and center at both of our 2024 Jacksonville Jazz Festival stages? Let us take care of your seating arrangements so you can relax and immerse yourself in the music

Dedicated VIP Bars with Beer, Wine, and Spirits at Both Stages

In Preferred Seating, you’ll enjoy Premium Experience bar access at Met Park, offering beer, wine, and spirits just steps away from your seat! While bars will be available at Daily’s Place, they will not be exclusive to Preferred Seating packages.

Exclusive Climate-Controlled Restrooms at Both Stages

Experience the convenience of exclusive, private restrooms with running water and glorious air-conditioning just steps away from where you’ll be groovin’ to the music! Enjoy comfort and ease at our exclusive Premium Experience facilities.


PREFERRED SEATING ONLY: Orders WILL NOT be shipped in advance. Preferred seating orders must be picked up from the City of Jacksonville Division of Sports & Entertainment or the festival.
Instructions regarding availability of package pick-up will be sent to the email on file once the order is ready. Please do not visit the Division of Sports & Entertainment office prior to receiving confirmation that your order is ready.

FAQ’s for Premium Experience Packages:

What is the difference between the VIP Experience and the Preferred Seating?

While both options are great, the VIP experience includes enhancements above and beyond the preferred seating experience. Check out the information above on the two experience options to choose the one that fits your style best!

What is the refund policy?

ALL SALES ARE FINAL, there are no refunds or exchanges permitted. The festival is a rain or shine event. In the event the entire event is canceled, refund information will be sent to attendees. All festival performers are subject to change or cancellation at any time without warning. If changes or cancellations occur with performers, refunds will not be issued.

Why can’t I ship multiple Premium Experience packages to multiple addresses?

For security purposes, we have transitioned to shipping all tickets to one address submitted during your purchase. This will prevent orders from being separated in the mail and arriving at different times. If you would like to ship to multiple addresses, please order tickets separately.

I thought the festival was free?

It is and no ticket or purchase is required! These options are available for those who want a bit of an upgrade.

Are children free?

Premium Experience areas are open to all ages, but everyone of all ages MUST HAVE a pre-purchased wristband to enter. There are no discounts for minors.

Can I change which day I purchased my single-day pass for?

Unfortunately, we will not be able to change or transfer your purchase to a different day.

I can no longer attend the Jacksonville Jazz Festival, how do I resale or transfer my premium experience packages?

The City of Jacksonville does not facilitate the reselling of any Premium Experience packages for the Jacksonville Jazz Festival. Once tickets are purchased, it is the responsibility of the seller and the buyer to facilitate the transfer of Premium Experience packages.

I only purchased a Premium Experience Package to see a specific performer. Can I have a refund if they cancel?

All festival performers are subject to change or cancelation at any time without notice. No refund will be issued if a festival performer is changed or canceled.

I still have more questions, can you help?!

If you have any questions regarding the 2024 Jacksonville Jazz Festival premium experiences, please email us at JaxJazzFest@coj.net.

Important Information on Package Pickup:

VIP Pickup at Ed Ball:
Address: 214 N. Hogan Street, Jacksonville, FL 32202 – Floor 4

  • Monday, Sept. 13th – Thursday, Sept. 30th, 9:00 a.m. – 4:00 p.m.
  • Wednesday, Sept. 29th, 9:00 a.m. – 6:00 p.m.

VIP Pickup at Visit Jax:
Address: 100 N Laura St. #120, Jacksonville, FL 32202

  • Friday, Oct. 1st, 12:00 p.m. – 8:00 p.m.
  • Saturday, Oct. 2nd, 12:00 p.m. – 8:00 p.m.
  • Sunday, Oct. 3rd, 12:00 p.m. – 8:00 p.m.




  • Seating is first come, first available and is not assigned.
  • Premium Experience areas are open to all ages, but everyone of all ages must have a pre-purchased wristband to enter. There are no discounts for minors.
  • Premium Experience wristbands (VIP and Preferred Seating) are non-refundable and non-transferrable between package types. Wristbands are the responsibility of the purchaser. The City of Jacksonville and the Jacksonville Jazz Festival are in no way responsible for lost or stolen wristbands.
  • Smoking and personal coolers are prohibited within all premium experience areas.
  • Purchaser shall indemnify and save harmless the city and the city’s members, officials, officers, employees, and agents from any and all claims, demands, suits, actions, judgments, and executions for damages of all kinds, losses, costs or expenses of every nature whatsoever caused by the negligent acts or omissions of myself and/or organization at the event or caused by any negligent act or omission of myself and/or organization’s employees or volunteers.
  • The undersigned further hereby assumes full responsibility for any and all risk of bodily injury, death or property damage while participating in the event.
  • The purchaser further expressly agrees that this document is intended to be as broad and inclusive as is permitted by Florida law and that if any portion hereof is held invalid, it is agreed that the balance shall, notwithstanding, continue in full legal force and effect.

The purchaser has read and fully understands this release, waiver of liability and indemnification and voluntarily agrees to its terms.