{"id":9924,"date":"2021-11-10T23:18:07","date_gmt":"2021-11-10T23:18:07","guid":{"rendered":"https:\/\/jacksonvillejazzfest.com\/?page_id=9924"},"modified":"2025-02-03T18:36:41","modified_gmt":"2025-02-03T18:36:41","slug":"vip","status":"publish","type":"page","link":"https:\/\/jacksonvillejazzfest.com\/_ARC\/vip\/","title":{"rendered":"VIP Experiences"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row disable_element=&#8221;yes&#8221;][vc_column]<a href=\"https:\/\/www.eventbrite.com\/e\/jacksonville-jazz-festival-2024-premium-experience-packages-tickets-873067346937?aff=oddtdtcreator\" target=\"_blank\" style=\"color: #32645c;background-color: #a7d500;border-color: #a7d500;font-weight: 100\" class=\"qodef-btn qodef-btn-huge-full-width qodef-btn-solid qodef-btn-custom-hover-color qodef-btn-icon\" data-hover-color=\"#ffffff\" >\n    <span class=\"qodef-btn-text\">TICKETS ON SALE NOW!<\/span>\n    <i class=\"qodef-icon-font-awesome fa fa-ticket \" ><\/i><\/a>[\/vc_column][\/vc_row][vc_row content_width=&#8221;grid&#8221; content_aligment=&#8221;center&#8221; css=&#8221;.vc_custom_1711554247493{padding-top: 40px !important;padding-bottom: 40px !important;background: #32645c url(https:\/\/jacksonvillejazzfest.com\/_ARC\/wp-content\/uploads\/2024\/03\/JJF-SectionBackground-PREMIUM-600.jpg?id=11244) !important;}&#8221;][vc_column css=&#8221;.vc_custom_1491905695911{padding-left: 0px !important;}&#8221;]<div class=\"qodef-elements-holder qodef-responsive-mode-768\" ><div class=\"qodef-elements-holder-item qodef-horizontal-alignment-center\" data-item-class=\"qodef-elements-holder-custom-825533\" data-1024-1280=\"0 14% 0 0\" data-600-768=\"0 0 0 0\" data-480-600=\"0 0 0 4%\" data-480=\"0 0 0 4%\" >\n\t<div class=\"qodef-elements-holder-item-inner\">\n\t\t<div class=\"qodef-elements-holder-item-content qodef-elements-holder-custom-825533\" style=\"padding: 0 6% 0 6%\">\n\t\t\t[vc_column_text css=&#8221;.vc_custom_1738607797976{padding-top: 10px !important;}&#8221;]<\/p>\n<h2><span style=\"color: #ffffff;\">VIP Experience Packages<\/span><\/h2>\n<p>[\/vc_column_text]<div class=\"qodef-separator-holder clearfix  qodef-separator-center\">\n\t<div class=\"qodef-separator\" style=\"border-color: #ffffff;border-style: solid;width: 32px;border-bottom-width: 6px;margin-top: 10px;margin-bottom: 10px\"><\/div>\n<\/div>\n[vc_column_text]<\/p>\n<div style=\"color: #ffffff;\">\n<p><span style=\"color: #ffffff;\">Elevate your Jacksonville Jazz Festival experience by purchasing one of our <strong>Full Festival VIP (including Piano Competition)<\/strong> or <strong>Single-Day VIP<\/strong> Packages, offering unmatched comfort and convenience for an amazing weekend of jazz and festivities! Say goodbye to lugging your own chair, searching for seating, and waiting in long lines for drinks or restrooms. VIP offers dedicated seating close to the stage, access to dedicated bars with beer, wine, and spirits, a comfortable VIP lounge, and exclusive climate-controlled restrooms.<\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"color: #ffffff;\"><strong style=\"font-size: 18pt; text-align: center;\">Tickets on sale THIS FRIDAY, February 7th, at 10 AM EST!<\/strong><\/span><\/p>\n<\/div>\n<div style=\"color: #ffffff;\">\n<p>&nbsp;<\/p>\n<\/div>\n<p>[\/vc_column_text]\t\t<\/div>\n\t<\/div>\n<\/div><\/div>[vc_row_inner content_aligment=&#8221;center&#8221; css=&#8221;.vc_custom_1624372803468{padding-top: 20px !important;}&#8221;][vc_column_inner width=&#8221;1\/4&#8243;][vc_column_text]<\/p>\n<p style=\"text-align: center; color: #ffffff;\"><span style=\"color: #ffffff;\"><strong>VIP Full Festival Experience<\/strong><\/span><br \/>\n<span style=\"color: #ffffff;\">May 22 &#8211; 25, 2025<\/span><\/p>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;15px&#8221;]<a href=\"#\" target=\"_blank\" style=\"color: #32645c;background-color: #a7d500;border-color: #a7d500;font-weight: 100\" class=\"qodef-btn qodef-btn-huge qodef-btn-solid qodef-btn-custom-hover-color qodef-btn-icon\" data-hover-color=\"#ffffff\" >\n    <span class=\"qodef-btn-text\">$549<\/span>\n    <i class=\"qodef-icon-font-awesome fa fa-ticket \" ><\/i><\/a>[vc_empty_space height=&#8221;15px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/4&#8243;][vc_column_text]<\/p>\n<p style=\"text-align: center; color: #ffffff;\"><span style=\"color: #ffffff;\"><strong>Friday VIP Experience<\/strong><\/span><br \/>\n<span style=\"color: #ffffff;\">Single-Day \u2022 May 23, 2025<\/span><\/p>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;15px&#8221;]<a href=\"#\" target=\"_blank\" style=\"color: #32645c;background-color: #a7d500;border-color: #a7d500;font-weight: 100\" class=\"qodef-btn qodef-btn-huge qodef-btn-solid qodef-btn-custom-hover-color qodef-btn-icon\" data-hover-color=\"#ffffff\" >\n    <span class=\"qodef-btn-text\">$249<\/span>\n    <i class=\"qodef-icon-font-awesome fa fa-ticket \" ><\/i><\/a>[vc_empty_space height=&#8221;15px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/4&#8243;][vc_column_text]<\/p>\n<p style=\"text-align: center; color: #ffffff;\"><span style=\"color: #ffffff;\"><strong>Saturday VIP Experience<\/strong><\/span><br \/>\n<span style=\"color: #ffffff;\">Single-Day \u2022 May 24, 2025<\/span><\/p>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;15px&#8221;]<a href=\"#\" target=\"_blank\" style=\"color: #32645c;background-color: #a7d500;border-color: #a7d500;font-weight: 100\" class=\"qodef-btn qodef-btn-huge qodef-btn-solid qodef-btn-custom-hover-color qodef-btn-icon\" data-hover-color=\"#ffffff\" >\n    <span class=\"qodef-btn-text\">$249<\/span>\n    <i class=\"qodef-icon-font-awesome fa fa-ticket \" ><\/i><\/a>[vc_empty_space height=&#8221;15px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/4&#8243;][vc_column_text]<\/p>\n<p style=\"text-align: center; color: #ffffff;\"><span style=\"color: #ffffff;\"><strong>Sunday VIP Experience<\/strong><\/span><br \/>\n<span style=\"color: #ffffff;\">Single-Day \u2022 May 25, 2025<\/span><\/p>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;15px&#8221;]<a href=\"#\" target=\"_blank\" style=\"color: #32645c;background-color: #a7d500;border-color: #a7d500;font-weight: 100\" class=\"qodef-btn qodef-btn-huge qodef-btn-solid qodef-btn-custom-hover-color qodef-btn-icon\" data-hover-color=\"#ffffff\" >\n    <span class=\"qodef-btn-text\">$249<\/span>\n    <i class=\"qodef-icon-font-awesome fa fa-ticket \" ><\/i><\/a>[vc_empty_space height=&#8221;15px&#8221;][\/vc_column_inner][vc_column_inner][vc_empty_space height=&#8221;15px&#8221;][vc_column_text]<\/p>\n<p style=\"text-align: center; color: #ffffff;\"><strong>Additional taxes and fees are added to all purchases at checkout.<\/strong><\/p>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row][vc_column]<div class=\"qodef-image-gallery\">\n\t<div class=\"qodef-image-gallery-grid qodef-gallery-columns-5   clearfix\" >\n\t\t\t\t\t<div class=\"qodef-gallery-image\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"475\" src=\"https:\/\/jacksonvillejazzfest.com\/_ARC\/wp-content\/uploads\/2022\/03\/jff-VIP-gallery_0001_Background-copy-5.jpg\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/jacksonvillejazzfest.com\/_ARC\/wp-content\/uploads\/2022\/03\/jff-VIP-gallery_0001_Background-copy-5.jpg 600w, https:\/\/jacksonvillejazzfest.com\/_ARC\/wp-content\/uploads\/2022\/03\/jff-VIP-gallery_0001_Background-copy-5-300x238.jpg 300w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"qodef-gallery-image\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"475\" src=\"https:\/\/jacksonvillejazzfest.com\/_ARC\/wp-content\/uploads\/2022\/03\/jff-VIP-gallery_0002_Background-copy-4.jpg\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/jacksonvillejazzfest.com\/_ARC\/wp-content\/uploads\/2022\/03\/jff-VIP-gallery_0002_Background-copy-4.jpg 600w, https:\/\/jacksonvillejazzfest.com\/_ARC\/wp-content\/uploads\/2022\/03\/jff-VIP-gallery_0002_Background-copy-4-300x238.jpg 300w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"qodef-gallery-image\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"475\" src=\"https:\/\/jacksonvillejazzfest.com\/_ARC\/wp-content\/uploads\/2022\/03\/jff-VIP-gallery_0003_Background-copy-3.jpg\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/jacksonvillejazzfest.com\/_ARC\/wp-content\/uploads\/2022\/03\/jff-VIP-gallery_0003_Background-copy-3.jpg 600w, https:\/\/jacksonvillejazzfest.com\/_ARC\/wp-content\/uploads\/2022\/03\/jff-VIP-gallery_0003_Background-copy-3-300x238.jpg 300w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"qodef-gallery-image\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"475\" src=\"https:\/\/jacksonvillejazzfest.com\/_ARC\/wp-content\/uploads\/2022\/03\/jff-VIP-gallery_0004_Background-copy-2.jpg\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/jacksonvillejazzfest.com\/_ARC\/wp-content\/uploads\/2022\/03\/jff-VIP-gallery_0004_Background-copy-2.jpg 600w, https:\/\/jacksonvillejazzfest.com\/_ARC\/wp-content\/uploads\/2022\/03\/jff-VIP-gallery_0004_Background-copy-2-300x238.jpg 300w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"qodef-gallery-image\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"475\" src=\"https:\/\/jacksonvillejazzfest.com\/_ARC\/wp-content\/uploads\/2022\/03\/jff-VIP-gallery_0005_Background-copy.jpg\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/jacksonvillejazzfest.com\/_ARC\/wp-content\/uploads\/2022\/03\/jff-VIP-gallery_0005_Background-copy.jpg 600w, https:\/\/jacksonvillejazzfest.com\/_ARC\/wp-content\/uploads\/2022\/03\/jff-VIP-gallery_0005_Background-copy-300x238.jpg 300w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n<\/div>[\/vc_column][\/vc_row][vc_row content_width=&#8221;grid&#8221; css=&#8221;.vc_custom_1624372085555{padding-top: 25px !important;padding-bottom: 25px !important;}&#8221;][vc_column css=&#8221;.vc_custom_1646157909434{padding-left: 0px !important;}&#8221; offset=&#8221;vc_hidden-lg vc_hidden-md vc_hidden-sm vc_hidden-xs&#8221;]<a href=\"https:\/\/jaxjazzfest22.eventbrite.com\" target=\"_blank\" style=\"color: #32645c;background-color: #a7d500;border-color: #a7d500;font-weight: 100\" class=\"qodef-btn qodef-btn-huge qodef-btn-solid qodef-btn-custom-hover-color qodef-btn-icon\" data-hover-color=\"#ffffff\" >\n    <span class=\"qodef-btn-text\">STARTING at $499<\/span>\n    <i class=\"qodef-icon-font-awesome fa fa-ticket \" ><\/i><\/a>[vc_column_text]<\/p>\n<h2 style=\"color: #32645c;\">Important Information on Package Pickup:<\/h2>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;25px&#8221;][vc_row_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_column_text]<strong>VIP Pickup at Ed Ball:<br \/>\n<\/strong>Address: 214 N. Hogan Street, Jacksonville, FL 32202 &#8211; Floor 4<\/p>\n<ul>\n<li>Monday, Sept. 13th &#8211; Thursday, Sept. 30th, 9:00 a.m. &#8211; 4:00 p.m.<\/li>\n<li>Wednesday, Sept. 29th, 9:00 a.m. &#8211; 6:00 p.m.<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_column_text]<strong>VIP Pickup at Visit Jax:<\/strong><br \/>\nAddress: 100 N Laura St. #120, Jacksonville, FL 32202<\/p>\n<ul>\n<li>Friday, Oct. 1st, 12:00 p.m. &#8211; 8:00 p.m.<\/li>\n<li>Saturday, Oct. 2nd, 12:00 p.m. &#8211; 8:00 p.m.<\/li>\n<li>Sunday, Oct. 3rd, 12:00 p.m. &#8211; 8:00 p.m.<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row content_width=&#8221;grid&#8221; css=&#8221;.vc_custom_1624372085555{padding-top: 25px !important;padding-bottom: 25px !important;}&#8221;][vc_column css=&#8221;.vc_custom_1491901722087{padding-left: 0px !important;}&#8221;][vc_column_text]<\/p>\n<h2 style=\"color: #32645c;\">AS A JAZZ FESTIVAL VIP EXPERIENCE PACKAGE HOLDER, YOU GET:<\/h2>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;25px&#8221;][vc_column_text]<\/p>\n<h3 style=\"color: #249e6b;\">VIP Wristband Credential<\/h3>\n<p>[\/vc_column_text][vc_column_text]With your\u00a0<strong>Full Festival package<\/strong>, you&#8217;ll receive a branded wristband to wear all weekend long. If you&#8217;ve chosen a\u00a0<strong>Single-Day VIP or Preferred Seating package<\/strong>, you&#8217;ll get a wristband valid for that specific day. Your wristband is your exclusive access pass to the VIP area, so be sure to keep it safe! All wristbands will have a slide-lock mechanism, so we recommend waiting until the festival begins to put it on for the best fit and comfort.[\/vc_column_text][vc_empty_space height=&#8221;25px&#8221;][vc_column_text]<\/p>\n<h3 style=\"color: #249e6b;\">Up-\u00adFront Seating<\/h3>\n<p>[\/vc_column_text][vc_column_text]Why lug a lawn chair and binoculars around all day when you can sit back, relax, and enjoy a prime view of every performance at the 2025 Jacksonville Jazz Festival? Let us handle your seating so you can fully immerse yourself in the music\u2014no extra gear required![\/vc_column_text][vc_empty_space height=&#8221;25px&#8221;][vc_column_text]<\/p>\n<h3 style=\"color: #249e6b;\">Exclusive Food Experience + Dedicated VIP Bars with Beer, Wine, and Spirits<\/h3>\n<p>[\/vc_column_text][vc_column_text]Indulge in complimentary food and refreshing water inside our exclusive VIP areas\u2014no credits or additional payment required! Craving something more? Sip on ice-cold sodas or signature cocktails, available for easy tap-to-pay or credit card purchase at a dedicated bar within the VIP area. Sit back, relax, and let the good vibes flow![\/vc_column_text][vc_empty_space height=&#8221;25px&#8221;][vc_column_text]<\/p>\n<h3 style=\"color: #249e6b;\">VIP Lounge at Met Park<\/h3>\n<p>[\/vc_column_text][vc_column_text]Step into the VIP-only air-conditioned lounge and cool off in comfort between sets! With plush lounge chairs, high-top tables, and live festival broadcasts on TV, you can relax, recharge, and never miss a moment of the action. It&#8217;s your exclusive oasis for an elevated Jacksonville Jazz Festival experience![\/vc_column_text][vc_empty_space height=&#8221;25px&#8221;][vc_column_text]<\/p>\n<h3 style=\"color: #249e6b;\">Exclusive Climate-Controlled Restrooms<\/h3>\n<p>[\/vc_column_text][vc_column_text]Enjoy the luxury of private, air-conditioned restrooms with running water, just steps away from the music! No long walk, no hassle\u2014just cool, clean comfort so you can stay refreshed and ready to groove all day long.[\/vc_column_text][vc_empty_space height=&#8221;25px&#8221;][vc_column_text]<\/p>\n<h3 style=\"color: #249e6b;\">Official Merchandise<\/h3>\n<p>[\/vc_column_text][vc_column_text]You didn\u2019t think we\u2019d let you leave without something special, did you?\u00a0<strong>Full Festival VIP<\/strong> packages come with a commemorative 2025 Jacksonville Jazz Festival drawstring bag, branded rally towel, limited-edition lapel pin, and a sleek stylus ink pen.\u00a0<strong>Single-Day VIP<\/strong>\u00a0attendees will receive the 2025 festival drawstring bag, limited-edition lapel pin, and stylus ink pen\u2014perfect keepsakes to remember the experience![\/vc_column_text][vc_empty_space height=&#8221;25px&#8221;][vc_column_text]<\/p>\n<h3 style=\"color: #249e6b;\">Jacksonville Jazz Piano Competition Presented by Yamaha Admission (Full Festival VIP Experience Package Only)<\/h3>\n<p>[\/vc_column_text][vc_column_text]Get ready to witness the best of the best as they battle it out for all the glory! Your\u00a0<strong>Full Festival VIP Experience package<\/strong>\u00a0ensures you have a premium seat to this legendary jazz fest tradition on Thursday, May 22, 2025, at the iconic Florida Theatre. Don\u2019t miss out on this unforgettable showdown![\/vc_column_text][vc_empty_space height=&#8221;25px&#8221;][vc_column_text]<\/p>\n<h3 style=\"color: #249e6b;\">Reserved Parking<\/h3>\n<p>[\/vc_column_text][vc_column_text]Experience VIP convenience with exclusive vehicle parking\u2014why walk farther than you have to when you can save your energy for dancing the night away? Our prime parking location puts you right in the heart of the action, so you can jump into the festival fun and make the most of every moment with non-stop enjoyment![\/vc_column_text][vc_empty_space height=&#8221;25px&#8221;][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1711983558564{padding-top: 25px !important;padding-bottom: 25px !important;background-color: #249e6b !important;}&#8221;][vc_column][vc_row_inner content_width=&#8221;grid&#8221;][vc_column_inner][vc_column_text]<\/p>\n<h3 style=\"color: #ffffff;\">Shipping<\/h3>\n<p>[\/vc_column_text][vc_column_text]<\/p>\n<div style=\"color: #ffffff;\">All orders placed on or before May 4, 2025, will have the option to be shipped or picked up from the City of Jacksonville Office of Sports &amp; Entertainment. Orders placed on or after May 5, 2025, must be picked up from the City of Jacksonville Office of Sports &amp; Entertainment or the festival.<\/div>\n<p>&nbsp;<\/p>\n<div style=\"color: #ffffff;\">Instructions regarding availability of package pick-up will be sent to the email on file once the order is ready. <strong>Please do not visit the Office of Sports &amp; Entertainment office prior to receiving confirmation that your order is ready.<\/strong><\/div>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row content_width=&#8221;grid&#8221; css=&#8221;.vc_custom_1624372085555{padding-top: 25px !important;padding-bottom: 25px !important;}&#8221;][vc_column css=&#8221;.vc_custom_1491901722087{padding-left: 0px !important;}&#8221;][vc_column_text]<\/p>\n<h3 style=\"color: #32645c;\">FAQ&#8217;s for Premium Experience Packages:<\/h3>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;25px&#8221;]<div class=\"qodef-accordion-holder clearfix qodef-toggle qodef-initial \">\n\t<h4 class=\"clearfix qodef-title-holder\">\n\t<span class=\"qodef-accordion-mark qodef-left-mark\">\n\t\t<span class=\"qodef-accordion-mark-icon\">\n\t\t\t<span class=\"fa fa-caret-up\"><\/span>\n\t\t\t<span class=\"fa fa-caret-down\"><\/span>\n\t\t<\/span>\n\t<\/span>\n\t<span class=\"qodef-tab-title\">\n\t\t<span class=\"qodef-tab-title-inner\">\n\t\t\tWhat is the difference between the VIP Experience and the Preferred Seating?\t\t<\/span>\n\t<\/span>\n<\/h4>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t[vc_column_text]While both options are great, the VIP experience includes enhancements above and beyond the preferred seating experience. Check out the information above on the two experience options to choose the one that fits your style best![\/vc_column_text]\t<\/div>\n<\/div><h4 class=\"clearfix qodef-title-holder\">\n\t<span class=\"qodef-accordion-mark qodef-left-mark\">\n\t\t<span class=\"qodef-accordion-mark-icon\">\n\t\t\t<span class=\"fa fa-caret-up\"><\/span>\n\t\t\t<span class=\"fa fa-caret-down\"><\/span>\n\t\t<\/span>\n\t<\/span>\n\t<span class=\"qodef-tab-title\">\n\t\t<span class=\"qodef-tab-title-inner\">\n\t\t\tWhat is the refund policy?\t\t<\/span>\n\t<\/span>\n<\/h4>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t[vc_column_text]ALL SALES ARE FINAL, there are no refunds or exchanges permitted. The festival is a rain or shine event. In the event the entire event is canceled, refund information will be sent to attendees. All festival performers are subject to change or cancellation at any time without warning. If changes or cancellations occur with performers, refunds will not be issued.[\/vc_column_text]\t<\/div>\n<\/div><h4 class=\"clearfix qodef-title-holder\">\n\t<span class=\"qodef-accordion-mark qodef-left-mark\">\n\t\t<span class=\"qodef-accordion-mark-icon\">\n\t\t\t<span class=\"fa fa-caret-up\"><\/span>\n\t\t\t<span class=\"fa fa-caret-down\"><\/span>\n\t\t<\/span>\n\t<\/span>\n\t<span class=\"qodef-tab-title\">\n\t\t<span class=\"qodef-tab-title-inner\">\n\t\t\tWhy can\u2019t I ship multiple Premium Experience packages to multiple addresses?\t\t<\/span>\n\t<\/span>\n<\/h4>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t[vc_column_text]For security purposes, we have transitioned to shipping all tickets to one address submitted during your purchase. This will prevent orders from being separated in the mail and arriving at different times. If you would like to ship to multiple addresses, please order tickets separately.[\/vc_column_text]\t<\/div>\n<\/div><h4 class=\"clearfix qodef-title-holder\">\n\t<span class=\"qodef-accordion-mark qodef-left-mark\">\n\t\t<span class=\"qodef-accordion-mark-icon\">\n\t\t\t<span class=\"fa fa-caret-up\"><\/span>\n\t\t\t<span class=\"fa fa-caret-down\"><\/span>\n\t\t<\/span>\n\t<\/span>\n\t<span class=\"qodef-tab-title\">\n\t\t<span class=\"qodef-tab-title-inner\">\n\t\t\tI thought the festival was free?\t\t<\/span>\n\t<\/span>\n<\/h4>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t[vc_column_text]It is and no ticket or purchase is required! These options are available for those who want a bit of an upgrade. [\/vc_column_text]\t<\/div>\n<\/div><h4 class=\"clearfix qodef-title-holder\">\n\t<span class=\"qodef-accordion-mark qodef-left-mark\">\n\t\t<span class=\"qodef-accordion-mark-icon\">\n\t\t\t<span class=\"fa fa-caret-up\"><\/span>\n\t\t\t<span class=\"fa fa-caret-down\"><\/span>\n\t\t<\/span>\n\t<\/span>\n\t<span class=\"qodef-tab-title\">\n\t\t<span class=\"qodef-tab-title-inner\">\n\t\t\tAre children free?\t\t<\/span>\n\t<\/span>\n<\/h4>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t[vc_column_text]Premium Experience areas are open to all ages, but everyone of all ages MUST HAVE a pre-purchased wristband to enter. There are no discounts for minors.[\/vc_column_text]\t<\/div>\n<\/div><h4 class=\"clearfix qodef-title-holder\">\n\t<span class=\"qodef-accordion-mark qodef-left-mark\">\n\t\t<span class=\"qodef-accordion-mark-icon\">\n\t\t\t<span class=\"fa fa-caret-up\"><\/span>\n\t\t\t<span class=\"fa fa-caret-down\"><\/span>\n\t\t<\/span>\n\t<\/span>\n\t<span class=\"qodef-tab-title\">\n\t\t<span class=\"qodef-tab-title-inner\">\n\t\t\tCan I change which day I purchased my single-day pass for?\t\t<\/span>\n\t<\/span>\n<\/h4>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t[vc_column_text]Unfortunately, we will not be able to change or transfer your purchase to a different day. [\/vc_column_text]\t<\/div>\n<\/div><h4 class=\"clearfix qodef-title-holder\">\n\t<span class=\"qodef-accordion-mark qodef-left-mark\">\n\t\t<span class=\"qodef-accordion-mark-icon\">\n\t\t\t<span class=\"fa fa-caret-up\"><\/span>\n\t\t\t<span class=\"fa fa-caret-down\"><\/span>\n\t\t<\/span>\n\t<\/span>\n\t<span class=\"qodef-tab-title\">\n\t\t<span class=\"qodef-tab-title-inner\">\n\t\t\tI can no longer attend the Jacksonville Jazz Festival, how do I resale or transfer my premium experience packages?\t\t<\/span>\n\t<\/span>\n<\/h4>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t[vc_column_text]The City of Jacksonville does not facilitate the reselling of any Premium Experience packages for the Jacksonville Jazz Festival. Once tickets are purchased, it is the responsibility of the seller and the buyer to facilitate the transfer of Premium Experience packages.[\/vc_column_text]\t<\/div>\n<\/div><h4 class=\"clearfix qodef-title-holder\">\n\t<span class=\"qodef-accordion-mark qodef-left-mark\">\n\t\t<span class=\"qodef-accordion-mark-icon\">\n\t\t\t<span class=\"fa fa-caret-up\"><\/span>\n\t\t\t<span class=\"fa fa-caret-down\"><\/span>\n\t\t<\/span>\n\t<\/span>\n\t<span class=\"qodef-tab-title\">\n\t\t<span class=\"qodef-tab-title-inner\">\n\t\t\tI only purchased a Premium Experience Package to see a specific performer. Can I have a refund if they cancel?\t\t<\/span>\n\t<\/span>\n<\/h4>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t[vc_column_text]All festival performers are subject to change or cancelation at any time without notice. No refund will be issued if a festival performer is changed or canceled. [\/vc_column_text]\t<\/div>\n<\/div><h4 class=\"clearfix qodef-title-holder\">\n\t<span class=\"qodef-accordion-mark qodef-left-mark\">\n\t\t<span class=\"qodef-accordion-mark-icon\">\n\t\t\t<span class=\"fa fa-caret-up\"><\/span>\n\t\t\t<span class=\"fa fa-caret-down\"><\/span>\n\t\t<\/span>\n\t<\/span>\n\t<span class=\"qodef-tab-title\">\n\t\t<span class=\"qodef-tab-title-inner\">\n\t\t\tI still have more questions, can you help?!\t\t<\/span>\n\t<\/span>\n<\/h4>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t[vc_column_text]If you have any questions regarding the 2025 Jacksonville Jazz Festival premium experiences, please email us at <a href=\"mailto:JaxJazzFest@coj.net\">JaxJazzFest@coj.net<\/a>.[\/vc_column_text]\t<\/div>\n<\/div><\/div>[\/vc_column][\/vc_row][vc_row content_width=&#8221;grid&#8221; css=&#8221;.vc_custom_1624372085555{padding-top: 25px !important;padding-bottom: 25px !important;}&#8221;][vc_column css=&#8221;.vc_custom_1491901722087{padding-left: 0px !important;}&#8221;][vc_column_text]<\/p>\n<h3 style=\"color: #32645c;\">PREMIUM EXPERIENCE TERMS AND CONDITIONS:<\/h3>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;25px&#8221;]<div class=\"qodef-accordion-holder clearfix qodef-toggle qodef-initial \">\n\t<h4 class=\"clearfix qodef-title-holder\">\n\t<span class=\"qodef-accordion-mark qodef-left-mark\">\n\t\t<span class=\"qodef-accordion-mark-icon\">\n\t\t\t<span class=\"fa fa-caret-up\"><\/span>\n\t\t\t<span class=\"fa fa-caret-down\"><\/span>\n\t\t<\/span>\n\t<\/span>\n\t<span class=\"qodef-tab-title\">\n\t\t<span class=\"qodef-tab-title-inner\">\n\t\t\tCLICK TO EXPAND TO READ FULL TERMS AND CONDITIONS\t\t<\/span>\n\t<\/span>\n<\/h4>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t[vc_column_text]<strong>ALL PREMIUM EXPERIENCE PACKAGES, INCLUDING VIP AND PREFERRED SEATING SALES ARE FINAL AND ARE NON-REFUNDABLE OR TRANSFERRABLE BETWEEN PACKAGE TYPES.<\/strong><\/p>\n<ul>\n<li>Seating is first come, first available and is not assigned.<\/li>\n<li>Premium Experience areas are open to all ages, but everyone of all ages must have a pre-purchased wristband to enter. There are no discounts for minors.<\/li>\n<li>Premium Experience wristbands (VIP and Preferred Seating) are non-refundable and non-transferrable between days. Wristbands are the responsibility of the purchaser. The City of Jacksonville and the Jacksonville Jazz Festival are in no way responsible for lost or stolen wristbands.<\/li>\n<li>Smoking and personal coolers are prohibited within all premium experience areas.<\/li>\n<li>Purchaser shall indemnify and save harmless the city and the city\u2019s members, officials, officers, employees, and agents from any and all claims, demands, suits, actions, judgments, and executions for damages of all kinds, losses, costs or expenses of every nature whatsoever caused by the negligent acts or omissions of myself and\/or organization at the event or caused by any negligent act or omission of myself and\/or organization\u2019s employees or volunteers.<\/li>\n<li>The undersigned further hereby assumes full responsibility for any and all risk of bodily injury, death or property damage while participating in the event.<\/li>\n<li>The purchaser further expressly agrees that this document is intended to be as broad and inclusive as is permitted by Florida law and that if any portion hereof is held invalid, it is agreed that the balance shall, notwithstanding, continue in full legal force and effect.<\/li>\n<\/ul>\n<p><strong>The purchaser has read and fully understands this release, waiver of liability and indemnification and voluntarily agrees to its terms.<\/strong>[\/vc_column_text]\t<\/div>\n<\/div><\/div>[\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row disable_element=&#8221;yes&#8221;][vc_column][\/vc_column][\/vc_row][vc_row content_width=&#8221;grid&#8221; content_aligment=&#8221;center&#8221; css=&#8221;.vc_custom_1711554247493{padding-top: 40px !important;padding-bottom: 40px !important;background: #32645c url(https:\/\/jacksonvillejazzfest.com\/_ARC\/wp-content\/uploads\/2024\/03\/JJF-SectionBackground-PREMIUM-600.jpg?id=11244) !important;}&#8221;][vc_column css=&#8221;.vc_custom_1491905695911{padding-left: 0px !important;}&#8221;][vc_row_inner content_aligment=&#8221;center&#8221; css=&#8221;.vc_custom_1624372803468{padding-top: 20px !important;}&#8221;][vc_column_inner width=&#8221;1\/4&#8243;][vc_column_text]&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"full-width.php","meta":{"footnotes":""},"class_list":["post-9924","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/jacksonvillejazzfest.com\/_ARC\/wp-json\/wp\/v2\/pages\/9924","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jacksonvillejazzfest.com\/_ARC\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/jacksonvillejazzfest.com\/_ARC\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/jacksonvillejazzfest.com\/_ARC\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/jacksonvillejazzfest.com\/_ARC\/wp-json\/wp\/v2\/comments?post=9924"}],"version-history":[{"count":47,"href":"https:\/\/jacksonvillejazzfest.com\/_ARC\/wp-json\/wp\/v2\/pages\/9924\/revisions"}],"predecessor-version":[{"id":11593,"href":"https:\/\/jacksonvillejazzfest.com\/_ARC\/wp-json\/wp\/v2\/pages\/9924\/revisions\/11593"}],"wp:attachment":[{"href":"https:\/\/jacksonvillejazzfest.com\/_ARC\/wp-json\/wp\/v2\/media?parent=9924"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}